A2P SMS market is growing super quickly thanks to the increasing number of smartphone users that demand personalized and quick engagements. Weaving customer relationships is imperative to keep businesses thriving.

A2P SMS stands for Application-to-Person Short Message Service. On the surface, you can quickly grasp the idea that the method connects customers via applications. Typically, the applications take in the forms of websites. Users usually deploy A2P for sending messages on notifications, alerts, flight reminders, discounts, and banking updates.

Global Adoption, Key to A2P SMS Market

With customers are spread all over the world, companies turn to A2P SMS to deliver their marketing communication goals. The fact is further boosted by the high growth of mobile users. Firms need to catch their attention for various activities. A2P accommodates for simple activity, like informing new products. In addition, it can also be used for informing their flight schedules.

A2P SMS market can be broken down into some segmentations. By the end-user, A2P SMS is mostly used in entertainment (gaming) and media, healthcare and hospitality, retail, and travel and transport. The retail sector contributes the most revenue for the market. This is understandable as retailers can simply use A2P for sending offers and promos for their audiences. Retailers will see a higher possibility of generating income after they send a larger number of messages. This, in turn, will lead to rising application of the A2P SMS method.

By application, A2P SMS can be translated into diverse uses. Users can utilize A2P SMS for improving customer relationship management services and inquiry-related services. Moreover, A2P SMS accommodates for providing interactive services, promotional campaigns, and pushed content services.

From the services, customer relationship management takes the biggest portion of contribution to the growth of the A2P SMS market. A lot of brands utilize A2P SMS for reaching their customers and potential ones. Banks and other financial institutions choose the same method for communicating with their clients and customers. From simple messages, the customers and the clients will understand how valuable they are.

By geography, A2P SMS can be seen all over the world. It is suitable for reaching customers living in North America, Europe, Asia Pacific, and other parts. The Asia Pacific will make up the biggest potential market share.

Our company, PT Triple One Global, is currently focusing on A2P service with clients from many countries. We are seeing the market is growing faster than we anticipated. With complete technical supports from Monster Group as our parent company, we’re confident to offer you qualified A2P services. Click our Contact page of this website for more information.

Also read: Triple One Global’s Platform for All Business Types